We recommend annual service (Wet/Deep Clean) just before the peak summer season. For commercial units or high-usage residential systems, a bi-annual check-up ensures optimal efficiency and longevity. Regular servicing saves energy costs.

Noises often indicate a mechanical problem. A hissing sound may mean a refrigerant leak, rattling might be loose parts, and grinding usually points to a bad motor bearing. Turn the unit off immediately and call for a technician.

Indoor water leakage is typically caused by a clogged drain line (which prevents condensation from escaping) or a frozen evaporator coil (due to low refrigerant or airflow issues). A drain pipe flush usually solves this issue quickly.

Yes, we provide a 30-day service warranty on the labor performed, and the warranty period for new replacement parts depends on the manufacturer (typically 90 days to 1 year). Details are provided in your repair receipt.

Regular servicing, cleaning/replacing air filters monthly, and setting the thermostat to a reasonable temperature like 24°C are key steps. You can also seal windows and doors to prevent cooling loss.

Yes, we offer 24/7 emergency repair services during peak seasons for critical breakdowns. Please call our dedicated helpline directly and mention it is an emergency for the fastest response time.

All our technicians are highly trained, certified by relevant industry bodies, and possess years of hands-on experience in repairing and servicing all major AC brands and types (Split, Window, Cassette, Central HVAC).